What are the benefits of creating a MyLZ account?
Creating a Louis Vuitton account will enable you to:
- Save and manage your personal information
- Create and share your personal wishlist and bookmarks
-Have a list of your online and store purchases
*Please note that it may take 24—28 hours for these purchases to be seen in the MyLV account
- Track your online orders
- Receive our latest product and event updates
- Have updates on Repairs in-store when you register them with the same account details
- Download invoice copies
By clicking on MyLV tab, you will be able to create your account and experience your personalized page on louisvuitton.com.
Which payment methods do you accept?
Payments can be made by debit card, credit card or bank transfer depending on the country you are purchasing from.
In order to pay by bank transfer, please contact our Client Services.
Accepted cards are Visa, Mastercard, American Express.
Your bank will be approached for authorization.
Should you require more information or help, please contact our Client Services.
All transactions are secured. The Louis Vuitton website is provided with an SSL encryption system to protect personal and payment data.
Louis Vuitton does not keep any credit card information.
How do I place an order on laibazohaib.com?
You would first need to navigate to the website of one of the countries in which we offer delivery. The delivery can only take place in the countries or regions shown in the navigation section at the top of the web page. Once you have chosen your products, add them to your cart by clicking on « Add to Shopping Bag ». Should the item be unavailable, you do not have the option to add the item to your shopping cart.
To finalise your order and proceed to the payment, click on your Shopping Bag and “Continue to Secure Checkout”/
The order process has 4 stages:
- Register by creating your own account or login, with your email address and password.
- Fill in the delivery information: receiver’s name and address and select your delivery method.
- Fill in the payment information.
- Review your order and submit it.
How do I send a gift?
Laiba Zohaib offers you the possibility to make a gift to the person of your choice and have it delivered directly.
When processing the order, you will be able to add a personalised message with the gift.
In order to ensure a high quality service, our Client Service advisors may contact you about your order.
For details, please consult the general terms of sale in the Legal information section, or contact our Client Services.
What is the status of my order?
Laiba Zohaib will send you several emails during the order process to keep you informed about the different stages of your order.
In addition, your personalised account on My LZ will allow you to follow your order status.
Should you require more information or help, please contact our Client Services.
I have forgotten my account password. What can I do?
Should you have forgotten your password, please click on MyLV tab and select “Forgotten your password?” For security reasons, an automatic email will be sent to the address you have fulfilled, including a link that will allow you to create your new personal password. Once you have entered your account, you will be able to change this password.